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I live in Poland and I've bought a monitor U3421WE from the German Amazon directly (Sold by Amazon). I'm unable to use product detection so I am trying to use ownership transfer, as the Dell support page suggests. I'm filling previous owner (Amazon EU S.à r.l., Niederlassung Deutschland) data proper

Hello, I was supposed to have a refund on 29/12/2022 for my recent order, but I have still not received it.  On the 29th, the telephone representative stated that I would receive the refund later the same day.  I am very concerned, as the purchase is for a substantial amount of money. Pl

I cannot log in to pay my bill. The Site just loads until it fails. I have tried several times over the last few weeks.

Hi, there. I just earned $25 Dell Rewards after signing up Alienware Arena account using the same email of my Dell account. I can see the $25 Dell Rewards in my Alienware Arena account now, but I cannot see it in my Dell account. Is this something wrong? I want to spend the Dell Rewards now. How c

I had issues with my Dell laptop's touchpad and Dell sent a service tech to replace it. The tech didn't know how to tighten screws and ended up stripping a screw and most likely the threaded insert on the back cover.  While working on the laptop, a plastic piece broke off and fell on the ESD m

I ordered 4 items off Dell on 22/11/22 with a delivery date of 5th December. Having made 18 calls and 12 emails, we still have no idea where our items are or when they will be delivered. The family agreed to all club together this year to buy my son a PC and it is highly unlikely to arrive in time f

I borrowed money as i make very little to buy the m15 ryzen edition r5 laptop. my very first ever gaming laptop. it cost me 3k. i even paid for the premium support and accidental insurance. my laptop has not been working for about 3 months now and dell are doing about it they have run through diagno

Hi,I purchased a Dell Inspiron G15 5511 laptop with 32GB Ram (single channel) and 2TB SSD. I found out on Dell website the original configuration for this laptop with the service Tag is not matching ( 16GB Ram (dual channel 2*8) and 512GB SSD). So I assume someone opened the laptop and upgrade it?

Recently broke my P2422H screen on accident. Looked into the Dell website to reveal it's under warranty. The basic warranty includes optional assistance for accidental damages. I phoned support only to be told that they no longer do repairs and to buy a new unit. Very disappointing service and

I am so very disappointed. My Dell G5 laptop was shipped by FedEx . It was shipped in a manner where I must sign and it must be delivered to this address. Like most people I work and I spent almost an hour today on the phone with FedEx trying to get some kind of a confirmation of an approximate time

I ordered a new Dell laptop XPS 15 9520 on December 3, 2022. It was shipped expedited via FedEx with a signature required at delivery. I was notified at 4:03pm on December 14, 2022 that my package was delivered and signed for at 3:57pm. I immediately reached out to my husband who was h

Hi There, I plan to buy three Alienware laptops in the UK but these laptops would be used by people in Singapore. Would the warranty for these laptops be valid in Singapore?? And would I have to buy any special kind of warranty for it to be valid overseas?Thanks in advance for your help. Regards,

I bought a DELL Laptop Inspiron and an earbud on November 27. The price was charged to my credit card in full. I was ordering as a guest on the website not via an account. I did not subscribe to anything warranty/monthly fees or anything at all and I see no details about that in my emails/laptop. To

Hello everyone, For those of you that order this monitor might have the same unfortunate fate of having it shipped by AIT Worldwide Logistics. Be prepared to experience rudeness and not have any updates even if you chat or call their service station throughout your order. I placed an order on Nov

Every month for the past 3 months, the Dell Financial Services Web Site does not allow me to log on. All that shows on the website after I put in my credentials is the spinning cursor with the tag "Loading". After a few minutes, the page times out. I can understand issues during certain times, but w

I ordered an Alienware M15 R7 Intel Variant with 165Hz panel, 512GB SSD, 16GB RAM, 3060 6GB via Dell website on Friday 8, 2022 at around 10PM. Payment was cleared from my side since it was net banking, plus received Order Acknoledgement email.  However, as of now, the order section shows "Re

I am an ex-employee of Dell. Please do share my past 6 months' pay slip from when I was with DELL Thanks

What a difference a year (2021) does not make (2022). I am in the same boat in December 2022. I placed an order with Dell for an XPS computer November 20, 2022. Production start November 22/ Est ship date December 2/ Est delivery December 8.   Now, December 4, 2 days after it was suppose

Last week My laptop is broken and needed to be collected by collection team. However, It has been a week and there's still no one come to collect it. DPD delivery never contact me and dell staff told they would come everyday this week. They told me they arrange the DPD to come at 2PM today, up to no

I purchased a 38" ultrawide monitor from Dell a couple days ago. However, because there was a billing and shipping address mismatch, the payment failed to go through. The website told me to contact Dell Support so I gave them a call. The representative said she can help me resolve this by paying thr